This is the UX and brand strategy behind the organization of Max.

Client:

Following the Warner-Discovery merger, we provided guidance on how to organize their combined library.

PROJECT TYPE

UX strategy
Information architecture

MY ROLE

UX lead
UX/UI designer
Brand strategist

THE WORK

UX audit
Information architecture
User flows
UX/UI design

OUTCOME

Implementation of information architecture into Max's UX/UI for its 95M+ users

The brand architecture guidelines we developed are confidential, so here are some highlights from our approach:

01
We audited the top streaming products to determine how their approaches to organizing content influence perception and behavior.
For example, Netflix themed categories and brand tags to increase the perception of high-quality, Netflix-owned content in their library.
02
We reviewed streaming analytics for both HBO Max and Discovery+ to identify patterns that appeared to impact their top titles.
Our solution needed to account for new releases, seasonable popularity, and flagship franchises to best support the business
03
Based on business objectives and streaming analytics, we developed a strategy focused on elevating genres and select branded content.
This strategy is directly reflected in streaming experiences through suggested entry points and the categorization of content
04
We provided guidance to the Max product team on how to create the optimal brand hierarchy within the streaming experience.
Each screen was an opportunity to introduce the presence of different brands, using logos, sounds, colors, and the media itself